General Questions
- In which countries can I purchase online?
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Online purchases at Zara Home may be made in Spain, Portugal, France, the United Kingdom, Italy, Greece, the Netherlands, Belgium, Luxembourg, Ireland, Germany, Austria, Sweden, Denmark and Monaco.
You can change the destination country here.
- In how many languages is it possible to browse?
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You can browse Zara Home's web page in several languages. The available languages are: Spanish, English, French, German, Italian and Portuguese.
You can change the browsing language at the bottom of the web page.
- Are the online shop prices and those in my usual Zara Home shop the same?
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The online shop prices are exactly the same as those in your usual shop, except when there is a special online offer with an additional discount.
Additionally, some prices include the VAT of the destination country.
- Do you restock articles marked "out of stock"?
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All articles are restocked as soon as possible or are withdrawn from the website.
- Can I have my order gift-wrapped?
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Most products you order can be gift-wrapped. You can choose this option on the shopping cart page.
- Where can I find articles for children?
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In the you will find a complete online shop with a wide range of products for the little ones.
- Will I receive the same product as I see in the photo?
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Photos are taken with the highest quality to reflect every detail of each product. You may find differences in products in which the format of the raw materials and their manufacture affect the final results, such as handmade products.
- Can I receive periodic information by e-mail on Zara Home's latest products and offers?
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To get all the latest news, zarahome.com users can subscribe to a periodic newsletter with information on offers and new products. You can subscribe in the Receive news on our latest products section.
- Can I cancel my subscription to the Zara Home newsletter?
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In all the Zara Home e-mails you receive there is a link for you to cancel your subscription immediately.
- What is Zara Home Online's Privacy Policy?
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You will find all the information in the link: Privacy Policy.
- Do I need to register to make purchases?
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Yes, you do need to register. Once you have registered, you will be able to access and make purchases or change your personal details.
